On the Home Page select “Start Design” from the main menu then simply follow the steps.

For best results, we urge you to take a little extra time providing us with your measurements. We have instructional videos that will help you to maximise accuracy of your measurements. Please be aware that we add some allowance for shrinkage.

We recommend you create an account so that you can save your design or measurements at any time.

Yes you can, provided you create an account to save the design or measurement profile. When logging in again you simply select the saved profile from your account and continue where you left off.

Start by sending us an e-mail as quickly as possible to: support@staging-tailoredr.kinsta.com. The e-mail should contain:

• Your Order Number
• Details of the changes you wish to make

If your order is already in production, we cannot make changes. However, we promise to help you where where it is reasonably possible.

Yes you can, in “My Account” you can fill in a different delivery address.

We are in the business of making tailor made shirts specific to your order. As such we cannot accept returns where you change your mind about the order due to changes in mind about style, fabric choice etc.

However, if your product has a production fault, or if it is damaged in transit we will ensure that you receive a replacement. In this instance, please contact us by sending an e-mail with a brief description of your case and a phone number where we can reach you. We will contact you as soon as possible.

 

We never compromise on the quality. Our shirts are always 100% cotton.

We always have our eyes and ears open for the best suppliers.

Our supply partners are;

Canclini Tessile Spa

Cotonificio Albini Spa

Firstly, the fabric is 100% cotton sourced from our trusted suppliers, Canclini Tessile and Cotonificio Albini.
Buttons are all double white MOP (Mother Of Pearl).
Our collar stays are nickel coated brass.

In Sri Lanka.

We have chosen to locate production in Sri Lanka due to close and long standing family connections to the country.

We know the country well and appreciate its long history in the apparel industry.

Yes, we can deliver to most countries in the world.

We do not add a shipping charge for orders within the Europe.

For deliveries to the rest of the world, there is an additional shipping charge specific to your country.

PostNord Sweden. Want to know more about them? Visit www.postnord.se

We aim to deliver within 21 days.

Our shipping partner, PostNord, will send you an email &/or text message.

You will receive notification in your letter box that your order is ready for collection at your nearest Post Office. Don’t forget to take some ID with you when collecting your order.

By e-mailing us at support@staging-tailoredr.kinsta.com

We handle all communication via email.

If you need to speak with us, send us an e-mail about your issue and provide us with a contact phone number.